Terms for companies

Last updated: November 14, 2026

1. Scope

These terms apply to companies using anpack to receive jobs and manage their business. The operator is anpack GmbH.

2. Registration and verification

Companies register with their UID. We check the commercial register, address and – depending on the service – permits and insurance. Details must be kept up to date.

3. Credits and lead prices

The price of a contact (1 to 40 credits) is shown before applying. Credits are only charged when the customer releases the contact details. 1 credit has a list price of CHF 3.00 excl. VAT. Purchased credits are valid for 12 months.

4. Plans

Plans renew automatically for the chosen period and can be cancelled at the end of the period. The trial ends automatically and does not convert into a paid plan.

5. Duty to respond

After the contact details are released you reply within the stated deadline (usually 8 business hours) with a quote, date proposals or a reasoned decline. Quotes include the earliest start date. Repeated breaches can lead to a pause.

6. Refunds

Credits are refunded automatically under the rules described on the pricing page. Other cases are reviewed on request. Refunds are made in credits.

7. Customer data

Contact details may only be used for the job concerned. Advertising without consent and disclosure to third parties are prohibited.

8. Reviews

Manipulating reviews is prohibited (Swiss UCA). You may reply publicly to reviews.

9. Liability

You are liable to your customers for the work. anpack’s liability is limited to intent and gross negligence to the extent permitted by law.

10. Law and jurisdiction

Swiss law applies. The place of jurisdiction is anpack’s registered office.